Our board combines deep industry expertise with a shared commitment to
transforming rural communities through sustainable business practices and social impact.
Executive Team
Our executive team blends deep industry expertise with a shared commitment to rural impact and enterprise-grade outcomes.
Neeraj Agarwal
CEO - RuralShores Skills Academy and Market Unit Head (Skilling)
With over two decades at NIIT and an IIT Delhi education, Neeraj leads RSA in empowering rural youth with employability skills. Since 2013, he has driven large-scale skilling programs, corporate partnerships, and community development initiatives, transforming millions of lives and aligning workforce readiness with business needs.
โจ Areas of Expertise
Skilling & Workforce DevelopmentCorporate PartnershipsEducation & Training ModelsRural Empowerment
๐ Key Roles & Experience
Leadership at RuralShores Skills Academy
Senior positions at NIIT Ltd
Partnering with corporates on workforce initiatives
๐ Education
Graduate of IIT Delhi
K. Sathyanarayana
Chief Operating Officer
K. Sathyanarayana is a leader with over three decades of experience across the automobile, IT, consumer goods, and services industries. He brings deep expertise in customer support, supply chain, and sales operations, with 18+ years in leadership roles driving operational excellence, process transformation, and digitalization.
Known for disciplined execution and delivery excellence, Sathyanarayana has built and led high-performing, multicultural teams across global markets, consistently delivering measurable business outcomes.
He is also passionate about volunteering, especially in the area of eliminating child malnutrition, as he believes that investing in the health and nutrition of children is an investment in the future strength of society.
His recognitions include the Change Maker Award (Bharati Foundation, FY23), the Fearless Leader Award (HP Foundation, 2021), and the Global Customer Support Leadership Award (HP, 2021).
Masterโs in Economics, University of Madras, Tamil Nadu
Lean Sigma, Green Belt Certification
Maharaja Gokulavasan
EVP and Market Unit Head (Digital & Practices)
A Loyola College (Chennai) alumnus with 34 years of experience, Maharaja has led operations in Ashok Leyland Finance, Karur Vysya Bank, IDBI Bank, HDFC Bank, TCS and Standard Chartered Scope International (20 years). Drawn by RuralShoresโ mission, he joined in 2009 at the startup stage and has spent 14+ years delivering BPO & KPO services for strategic clients, while previously overseeing Service Excellence and Corporate Functions (HR, Finance, IT, Admin).
โจ Areas of Expertise
BPO & KPO DeliveryBanking & Financial ServicesService ExcellenceCorporate FunctionsOperations
๐ Key Roles & Experience
Leadership roles - Ashok Leyland Finance, KVB, IDBI, HDFC Bank
Senior roles - Tata Consultancy Services; Standard Chartered Scope International
Executive Vice President - RuralShores (BPO & KPO delivery for strategic clients)
Led Service Excellence & Corporate Functions - HR, Finance, IT, Admin
๐ Education
Bachelorโs - Loyola College, Chennai.
Prem Aiyappa
SVP and Market Unit Head (Agriculture & Fintech)
Prem Aiyappa has over 25 years of expertise in client engagement and delivery across domestic and international processes. With 15 years at RuralShores, he has grown from managing a center to heading service delivery for key accounts. His background in rural development fuels his understanding of the rural workforce.
โจ Areas of Expertise
Client Engagement & Service DeliveryRural Workforce DevelopmentAccount ManagementProcess Optimization
๐ Key Roles & Experience
Service Delivery leadership at RuralShores
Client-facing roles across domestic and international processes
Specialized in agriculture-linked workforce management
๐ Education
MBA - Welingkar Institute of Management
Shobhit Sharma
SVP Marketing, Branding and Communications and Market Unit Head (End User Enterprises & GCCs)
Shobhit Sharma is a visionary leader with 20+ years of experience in strategy, operations, HR, and social impact across India and the US. He has led large P&Ls, business transformations, and mission-driven ventures, balancing strong business acumen with empathy. His purpose-driven approach continues to create lasting organizational and community impact.
โจ Areas of Expertise
Strategy & Business TransformationHR & Organizational DevelopmentSocial Impact & Community BuildingPurpose-driven Leadership
๐ Key Roles & Experience
Leadership roles in corporates and startups in India and the US
P&L ownership across mission-driven ventures
Transformational leadership in social enterprises
๐ Education
Bachelor of Commerce - Delhi University
Rajesh Tiwari
Vice President and Market Unit Head (Retail & eCommerce)
Rajesh Tiwari brings 20+ years of experience in managing BPO operations across E-commerce, Telecom, and Healthcare. With expertise in operations, training, quality, and project management, he has consistently optimized customer experience and business performance. At RuralShores, he continues to drive process excellence, efficiency, and sustainable growth through people-centric leadership.
โจ Areas of Expertise
BPO Operations ManagementCustomer Experience OptimizationProcess Excellence & Project ManagementTeam Building & Leadership Development
๐ Key Roles & Experience
Leadership roles at Digital โ Operations & Process Excellence
Senior management at Aegis (now Startek) โ Customer Experience & Training
Early career at Finedge โ BPO Operations (2004 onward)
๐ Education
Bachelor or Arts - IGNOU
Raj Kumar Daheriya
AVP and Market Unit Head (Insurance)
Raj Kumar Daheriya, an MBA from Sri Sathya Sai Institute of Higher Learning, has over 15 years with RuralShores since its inception. He leads the Insurance vertical, driving operational excellence, elevating customer experience, and delivering consistent value with deep knowledge of the companyโs operations, culture, and processes.
โจ Areas of Expertise
Service Delivery & OperationsInsurance Domain ManagementClient Relationship & Customer ExperienceOrganizational Development
๐ Key Roles & Experience
Service Delivery Leadership at RuralShores (15+ years)
Early career contributions across multiple departments at RuralShores
Foundational experience in scaling organizational processes (since inception)
๐ Education
MBA - Sri Sathya Sai Institute of Higher Learning, Puttaparthi
Ravindra Satyanarayana
Strategic Advisor โ Generative AI & Digital Transformation
Ravindra Satyanarayana (Ravi) is a technology leader and advisor specializing in Generative AI and delivery excellence.
As Strategic Advisor to RuralShoresโ GenAI Studio and Lab, he drives scalable AI initiatives that empower rural talent and enable business transformation.
With 25+ years of global experience, Ravi integrates AI, automation, and data-driven practices to enhance delivery and social impact.
Senior Vice President โ Global Delivery Excellence & GenAI Adoption, Infogain
Co-founder & Chief Operating Officer, Silicus Technologies (acquired by Infogain)
Strategic Advisor on AI and Engineering Transformation to multiple enterprises and startups
Architect and Advisor for the RuralShores GenAI Studio & Lab initiative
๐ Education
B.E. (Mechanical Engineering) โ Osmania University, Hyderabad
Himansu
AVP - Information Technology
Himansu is a seasoned technology leader with 24+ years of experience in steering IT strategy, digital transformation, and operational excellence. At RuralShores, he manages IT governance, cloud adoption, and enterprise architecture while fostering high-performance teams. His expertise ensures alignment of technology with business goals, resilience, and sustainable growth.
โจ Areas of Expertise
IT Governance & ComplianceIT Budgeting & Operations ExcellenceCloud Technologies (AWS) & Enterprise ArchitectureIT Program Leadership & Digital TransformationBusiness Continuity & Disaster RecoveryMicrosoft 365 Ecosystem
๐ Key Roles & Experience
Leadership Roles โ Hinduja Global Solutions Limited
Sindhu Girish brings 20+ years of expertise in talent management, workforce planning, and organizational design. She has spearheaded HR strategies driving business growth, with initiatives in recruitment, leadership development, and employee engagement. Her people-first, inclusive approach fosters transformation, operational excellence, and sustainable organizational growth.
Associate Vice President - HR, RuralShores (10+ years, leading HR transformation and scaling workforce)
HR leadership roles in prior organizations (employee relations and talent strategy)
Architect of progressive HR programs, grievance redressal, and employee development frameworks
๐ Education
Bachelor of Science
Diploma in Human Resources, All India Council for Management Studies, Chennai
Ganesh Naidu
General Manager - Administration & Facilities
Ganesh Naidu, an IIM Bangalore alumnus and Armed Forces veteran, brings 20+ years of expertise in administration, IT, and operational leadership. At RuralShores, he manages Administration & Facilities, driving compliance, sustainability, and workplace excellence. His disciplined yet people-centric approach ensures resilience and team growth.
20+ years of distinguished service in the Indian Armed Forces (administration & IT leadership)
Strategic operational leadership in high-pressure defense and civilian environments
๐ Education
Alumnus, Indian Institute of Management (IIM) Bangalore
Syed Hyder Mehdi
Deputy General Manager - Quality, InfoSec & Compliance
Syed Hyder Mehdi is an accomplished IT Service Management consultant with deep expertise in ITILยฎ alignment, process training, and audit management. With a strong ITSM background, he has led ISO 20000:1 audits, quality initiatives, and continuous service improvement to strengthen compliance and service excellence.
โจ Areas of Expertise
IT Service Management (ITSM) ConsultingITILยฎ Process Alignment & TrainingQuality Control & Continuous Service Improvement (CSI)Internal & External Audit Management (ISO 20000:1)
๐ Key Roles & Experience
ITSM Consultant โ Advising process owners on ITILยฎ alignment
ITSM Process Trainer โ Conducting training for new joiners
Audit Leader โ Managing internal, third-party, and ISO 20000:1 audits
๐ Education
Certified in ITILยฎ; ISO standards lead-audit experience
Vijay Krishna
Deputy General Manager - Finance & Legal
Vijay Krishna is a finance professional specializing in Accounts Payable with a focus on reporting and compliance. As a Finance Manager โ Reporting, he leads AP reporting workflows across monthly and year-end cycles, ensuring accurate, timely close and clear stakeholder visibility. He brings strong hands-on expertise with Oracle ERP and applies IFRS accounting principles to drive consistency, control, and high-quality financial outcomes within the telecom industry.
โจ Areas of Expertise
Financial AccountingGenerally Accepted Accounting Principles (GAAP)Statutory Accounting Principles (SAP)Year-End Close Process