Content monitoring and tagging for a social media platform. Content localisation (Catalogues and User Generated Content) translation and transliteration and training the Machine Learning model for a leading e-commerce client.
Data Annotation (AI/ML)
Data tagging (products and attributes) of text, image, audio, video etc for a leading e-Commerce client.
Social Media Monitoring
Listening to the social media posts, user content, monitoring the traditional/modern media content, tagging and reporting for a leading IT Major.
Robotic Process Automation (RPA)
Bot Development and Training the Bot on Invoice Processing, Medical reimbursements, legacy processes having manual interventions and data residing in multiple formats/locations. We leverage Automation Anywhere Platform for development of RPAs.
Domestic/ Free Circulation/ Customs Consignment Notes Processing for 32 Countries across ANZ, Asia, Europe and Middle East for a global logistics company.
Software Support Services
Staffing & provisioning of Infrastructure for IT Companies with software development talent pool enabling retention and savings.
Data Management & Validation
Requests, Form & Document Validation and Data capture services for loyalty, e-Governance, Financial Services, Life and General Insurance Companies
Voice processes (Inbound & Outbound)
Customer Care for e-commerce, Telecom, Banking (Door Step), Med-tech devices, Farm-tech, Crop Sciences Clients in local languages with good domain and product knowledge.
Tele verification, Welcome Calling, Collections & Tele-Marketing for Telecom, Med-tech, Banking & Insurance, Financial Services Clients meeting and exceeding sales/ collection targets.
Finance & Accounting
P2P – Procure to Pay : PO and Non-PO Registration, Invoice Posting, Statement Processing, Vendor Reconciliation, Travel & Expenses Claims Processing, Expenses Audit and Vendor Master Update
O2C – Order to Cash : Cash Posting, Discounts, Write-off and Customer Master Update
R2R - Record to Report : Bank Reconciliation Statement and Ad-hoc Journals
These services are performed for large Indian and Global companies across Europe, US, UK and ANZ.